At Chinaya Collections, we aim to provide a smooth and reliable shipping experience for all our customers. Please read our shipping policy carefully to understand how your orders are processed and delivered.

Order Processing

All orders are processed within 1–3 business days after confirmation. Once your order is successfully placed, you will receive a confirmation message via email or SMS.

Shipping Time

Delivery usually takes 4–7 business days depending on your location. For remote or rural areas, delivery may take slightly longer. We always try to ensure timely delivery of your products.

Shipping Charges

Shipping charges may vary based on order value and location. In some cases, we offer free shipping on selected orders or promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking ID to monitor your delivery status in real-time. This helps you stay updated on your order’s journey.

Delivery Partners

We work with trusted courier partners to ensure safe and secure delivery of your products right to your doorstep.

Delays in Shipping

While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high demand during festivals.

Incorrect Address

Please ensure that your shipping details are correct. Chinaya Collections will not be responsible for delays or losses caused by incorrect or incomplete address information.

Contact Us

For any shipping-related queries or concerns, feel free to contact our support team. We are always here to assist you.